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The Performance Management Systems Playbook - Integrating the ISO 56002 and 56004 Standards Into Your Business Operations: H.... The Performance Management Systems Playbook - Integrating the ISO 56002 and 56004 Standards Into Your Business Operations
H. James Harrington, Frank Voehl
R1,287 Discovery Miles 12 870 Ships in 9 - 15 working days

The objective of the ISO 56002 standard is to provide a framework on how to build an innovation ecosystem that can be sustained over time. Similar to the quality management system that ISO established decades ago, this standard provides instructions related to best practices on how to establish an Innovative Management System within an organization. However, it does not provide guidance on how to implement and/or use the standard. The ISO Standard 56004 Innovation Management Assessment was designed to g define the maturity level of an organization's Innovation Management System. The primary purpose of most Innovative Management Systems is to process a continuous flow of new and highly creative outputs that will meet external customers’ needs and expectations. The users of ISO 56002 and 56004 know that they are "what to do" documents -- This book, however, shows you how to do it! Both ISO Standard 56002 and 56004 are focused on improving the organization's innovative management system. This book focuses on how to train employees on how to use the system to add value to the organization’s stakeholders. There are no books out on the subject -- this book greatly assists managers, business leaders, entrepreneurs, and consultants seeking help in using the innovation management system effectively and efficiently. Essentially, this book presents an effective marriage between the innovative management system and how it will operate when it becomes part of the operating procedures.

Oxford successful physical sciences CAPS (Paperback): P. Broster, H. James, W. Horn Oxford successful physical sciences CAPS (Paperback)
P. Broster, H. James, W. Horn
R298 R276 Discovery Miles 2 760 Save R22 (7%) Ships in 6 - 10 working days

Oxford successful physical sciences is a trusted physical sciences course that is used by teachers all over South Africa. The rich, relevant, and age appropriate content fully covers the National Curriculum and Assessment Policy Statement (CAPS), ensuring that learners stay interested throughout the year. Features: topics are structured according to CAPS which makes the course easy to use in the classroom; appropriate language levels make content accessible, build learner confidence and support independent learning and revision; a skills section at the beginning of the book introduces learners to all the scientific skills needed for physical sciences; a wealth of worked examples teaches learners problem-solving strategies, especially in physics; practical activities are unpacked in a step-by-step fashion, guiding learners and teachers alike; activities and questions for revision and extension are based on exam-type questions, ensuring learners are thoroughly prepared for exams.

Oxford successful physical sciences (Paperback): P. Broster, W. Horn, H. James, N. Solomons Oxford successful physical sciences (Paperback)
P. Broster, W. Horn, H. James, N. Solomons
R265 R245 Discovery Miles 2 450 Save R20 (8%) Ships in 6 - 10 working days
The Prepared Leader - Emerge from Any Crisis More Resilient Than Before (Hardcover): Erika H. James, Lynn Perry Wooten The Prepared Leader - Emerge from Any Crisis More Resilient Than Before (Hardcover)
Erika H. James, Lynn Perry Wooten
R736 R599 Discovery Miles 5 990 Save R137 (19%) Ships in 10 - 15 working days

The next crisis might be here now, or it might be around the corner. In The Prepared Leader: Emerge from Any Crisis More Resilient Than Before, two history-making experts in crisis leadership-James, dean of The Wharton School of the University of Pennsylvania, and Wooten, president of Simmons University-forcefully argue that the time to prepare is always. In no other time in recent history have leaders in every industry and on every continent grappled with so many changes that have independently and simultaneously undermined their ability to lead. The Prepared Leader encapsulates more than two decades of the authors' research to convey how it has positioned them to navigate through the distinct challenges of today and tomorrow. Their insights have implications for every leader in every industry and every worker at every level. In their fast-reading and actionable book, James and Wooten provide tools and frameworks for addressing and learning from crises, and they provide insight into what you need to know to become a Prepared Leader, including: The five phases of crisis management and the skills you need for each phase. They examine how the National Basketball Association and its commissioner, Adam Silver, responded to the COVID-19 pandemic. Making the right decisions under pressure and how to avoid common mistakes. They reveal how Burger King CEO Jose Cil began planning for the aftermath of a crisis right in the middle of one. Building a crisis leadership team and how to lead one that you've inherited. They detail how Wonya Lucas, CEO and President of the Crown Media Family Networks, aligned and mobilized an executive team during a time of crisis. James and Wooten argue that-in addition to people, profit, and the planet-prepared leadership should be the fourth "P" in a company's bottom line. They bring decades of world-renowned research on crisis leadership, diversity and inclusion, management strategy, and positive leadership to the table to help leaders better prepare themselves to lead through crises-and for whatever lies around the corner.

The Prepared Leader - Emerge from Any Crisis More Resilient Than Before (Paperback): Erika H. James, Lynn Perry Wooten The Prepared Leader - Emerge from Any Crisis More Resilient Than Before (Paperback)
Erika H. James, Lynn Perry Wooten
R501 R413 Discovery Miles 4 130 Save R88 (18%) Ships in 10 - 15 working days

The next crisis might be here now, or it might be around the corner. In The Prepared Leader: Emerge from Any Crisis More Resilient Than Before, two history-making experts in crisis leadership—James, dean of The Wharton School of the University of Pennsylvania, and Wooten, president of Simmons University—forcefully argue that the time to prepare is always. In no other time in recent history have leaders in every industry and on every continent grappled with so many changes that have independently and simultaneously undermined their ability to lead. The Prepared Leader encapsulates more than two decades of the authors’ research to convey how it has positioned them to navigate through the distinct challenges of today and tomorrow. Their insights have implications for every leader in every industry and every worker at every level. In their fast-reading and actionable book, James and Wooten provide tools and frameworks for addressing and learning from crises, and they provide insight into what you need to know to become a Prepared Leader, including: The five phases of crisis management and the skills you need for each phase. They examine how the National Basketball Association and its commissioner, Adam Silver, responded to the COVID-19 pandemic. Making the right decisions under pressure and how to avoid common mistakes. They reveal how Burger King CEO Jose Cil began planning for the aftermath of a crisis right in the middle of one. Building a crisis leadership team and how to lead one that you’ve inherited. They detail how Wonya Lucas, CEO and President of the Crown Media Family Networks, aligned and mobilized an executive team during a time of crisis. James and Wooten argue that—in addition to people, profit, and the planet—prepared leadership should be the fourth “P” in a company’s bottom line. They bring decades of world-renowned research on crisis leadership, diversity and inclusion, management strategy, and positive leadership to the table to help leaders better prepare themselves to lead through crises—and for whatever lies around the corner.

Managing Innovative Projects and Programs - Using the ISO 56000 Standards for Guidance and Implementation (Hardcover): H. James... Managing Innovative Projects and Programs - Using the ISO 56000 Standards for Guidance and Implementation (Hardcover)
H. James Harrington, Sid Ahmed Benraouane
R1,708 Discovery Miles 17 080 Ships in 9 - 15 working days

It has been estimated that over 75% of the innovative projects that begin through the Innovation Management System (IMS) are either failures or they failed to produce the desired results. The biggest wastes most medium- to large-size organizations face are the waste of money, time, reputation, opportunity, and income that these failures are costing them. Following this book's recommendations could reduce this failure cost by as much as 70%. The purpose of this book is to provide a step-by-step procedure on how to process a medium- or large-size project, program, or product using an already-established IMS that considers the guidance given in ISO 56002:2019 - Innovation Management Systems Standard. Often the most complicated, complex, difficult, and challenging system used in an organization is the IMS. At the same time, it usually is the most important system because it is the one that generates most of the value-adding products for the organization, and it involves most of the key functions within the organization. The opportunity for failure in time and the impact on the organization is critical and often means the difference between success and bankruptcy. Throughout this book, the authors detail the high-impact inputs and activities that are required to process individual projects/programs/products through the innovation cycle. Although this book was prepared to address how medium to large projects, programs, and products proceed through the cycle, it also provides the framework that can be used for small organizations and simple innovation activities. Basically, the major difference between large- and small-impact innovation projects is that the small projects can accept more risks, require less formal documentation, use simpler communication systems, and require fewer resources. It's important to remember that the authors are addressing an existing IMS rather than trying to create an entirely new one. Currently, this is the only book geared for professionals responsible for managing innovative projects and programs using ISO 56002:2019 - Innovation Management - Innovation Management System - Guidance to provide a comprehensive management strategy and step-by-step plan and ISO 56004 Innovation Management Assessment -Guidance. It provides a comprehensive analysis of what is required from the time an opportunity is recognized to the time the customer is using the innovative product. The book also introduces a new Process modeling cloud service that allows you to drill down 5 levels from the system level to the job description level and includes free access to many of the book's best practice Process models.

The Performance Management Systems Playbook - Integrating the ISO 56002 and 56004 Standards Into Your Business Operations: H.... The Performance Management Systems Playbook - Integrating the ISO 56002 and 56004 Standards Into Your Business Operations
H. James Harrington, Frank Voehl
R3,703 Discovery Miles 37 030 Ships in 12 - 17 working days

The objective of the ISO 56002 standard is to provide a framework on how to build an innovation ecosystem that can be sustained over time. Similar to the quality management system that ISO established decades ago, this standard provides instructions related to best practices on how to establish an Innovative Management System within an organization. However, it does not provide guidance on how to implement and/or use the standard. The ISO Standard 56004 Innovation Management Assessment was designed to g define the maturity level of an organization's Innovation Management System. The primary purpose of most Innovative Management Systems is to process a continuous flow of new and highly creative outputs that will meet external customers’ needs and expectations. The users of ISO 56002 and 56004 know that they are "what to do" documents -- This book, however, shows you how to do it! Both ISO Standard 56002 and 56004 are focused on improving the organization's innovative management system. This book focuses on how to train employees on how to use the system to add value to the organization’s stakeholders. There are no books out on the subject -- this book greatly assists managers, business leaders, entrepreneurs, and consultants seeking help in using the innovation management system effectively and efficiently. Essentially, this book presents an effective marriage between the innovative management system and how it will operate when it becomes part of the operating procedures.

Oxford successful physical sciences CAPS (Paperback): H. James, P. Broster Oxford successful physical sciences CAPS (Paperback)
H. James, P. Broster
R253 R234 Discovery Miles 2 340 Save R19 (8%) Ships in 6 - 10 working days

Oxford successful physical sciences is a trusted physical sciences course that is used by teachers all over South Africa. The rich, relevant, and age appropriate content fully covers the National Curriculum and Assessment Policy Statement (CAPS), ensuring that learners stay interested throughout the year. Features: all planning tools are fully worked out and photocopiable, saving teachers time when preparing lessons and ensuring correct pacing and progression; assessment guidance and flexible assessment tools allow teachers to adapt the assessment tools to meet specific class needs.

Radically Human - How New Technology Is Transforming Business and Shaping Our Future (Hardcover): Paul Daugherty, H. James... Radically Human - How New Technology Is Transforming Business and Shaping Our Future (Hardcover)
Paul Daugherty, H. James Wilson
R600 Discovery Miles 6 000 Ships in 12 - 17 working days

Technology advances are making tech more . . . human. This changes everything you thought you knew about innovation and strategy. In their groundbreaking book, Human + Machine, Accenture technology leaders Paul R. Daugherty and H. James Wilson showed how leading organizations use the power of human-machine collaboration to transform their processes and their bottom lines. Now, as new AI powered technologies like the metaverse, natural language processing, and digital twins begin to rapidly impact both life and work, those companies and other pioneers across industries are tipping the balance even more strikingly toward the human side with technology-led strategy that is reshaping the very nature of innovation. In Radically Human, Daugherty and Wilson show this profound shift, fast-forwarded by the pandemic, toward more human-and more humane-technology. Artificial intelligence is becoming less artificial and more intelligent. Instead of data-hungry approaches to AI, innovators are pursuing data-efficient approaches that enable machines to learn as humans do. Instead of replacing workers with machines, they're unleashing human expertise to create human-centered AI. In place of lumbering legacy IT systems, they're building cloud-first IT architectures able to continuously adapt to a world of billions of connected devices. And they're pursuing strategies that will take their place alongside classic, winning business formulas like disruptive innovation. These against-the-grain approaches to the basic building blocks of business-Intelligence, Data, Expertise, Architecture, and Strategy (IDEAS)-are transforming competition. Industrial giants and startups alike are drawing on this radically human IDEAS framework to create new business models, optimize post-pandemic approaches to work and talent, rebuild trust with their stakeholders, and show the way toward a sustainable future. With compelling insights and fresh examples from a variety of industries, Radically Human will forever change the way you think about, practice, and win with innovation.

Oxford Successful Physical Sciences CAPS - Grade 12 Learners Book (Paperback): H. James, P. Broster, W. Horn, P. Carter Oxford Successful Physical Sciences CAPS - Grade 12 Learners Book (Paperback)
H. James, P. Broster, W. Horn, P. Carter 6
R484 R448 Discovery Miles 4 480 Save R36 (7%) Ships in 6 - 10 working days
Using the ISO 56002 Innovation Management System - A Practical Guide for Implementation and Building a Culture of Innovation... Using the ISO 56002 Innovation Management System - A Practical Guide for Implementation and Building a Culture of Innovation (Hardcover)
Sid Benraouane, H. James Harrington
R1,703 Discovery Miles 17 030 Ships in 9 - 15 working days

In 2019, ISO Technical Committee 279 released a new international standard on innovation management system called ISO 56002:2019. The objective of this standard is to provide a framework on how to build an innovation ecosystem that can be sustained over time. Similar to the quality management system that ISO established decades ago, this standard provides instructions related to best practices on how to manage innovation activities, projects, and programs. It does not describe detailed activities within the organization, but rather provides guidance at a general level. It does not prescribe any requirements or specific tools or methods for innovation activities. Essentially, the standard does not provide guidance on how to implement and/or use the standard. The standard basically tells you what to do and document - this powerful book tells you how to do it. The techniques in this book are directed at key tasks across the innovative process, such as maximizing quality, productivity, maintainability, usability, and reliability, while focusing on reducing the product cycle time and costs within the innovative process. Currently, there are no other comprehensive books available on how to fully implement this standard in companies. This book is crucial for managers, business leaders, entrepreneurs, and consultants looking for help to reap the benefits of an innovation management system. This book takes you step by step through the process of developing an innovation ecosystem. In addition, it provides frameworks, tools, methodologies, cases, and best practices so your organization can experience the full value of the standard.

Progress in Science (Zambia): Grade 10: Learner's Book (Paperback): H. James, P. M. Muzumara, L. Zulu Progress in Science (Zambia): Grade 10: Learner's Book (Paperback)
H. James, P. M. Muzumara, L. Zulu
R91 R85 Discovery Miles 850 Save R6 (7%) Ships in 6 - 10 working days
Doin' Drugs - Patterns of African American Addiction (Paperback, New): William H. James, Stephen L Johnson Doin' Drugs - Patterns of African American Addiction (Paperback, New)
William H. James, Stephen L Johnson
R523 Discovery Miles 5 230 Ships in 12 - 17 working days

Throughout the African American community, individuals and organizations ranging from churches to schools to drug treatment centers are fighting the widespread use of crack cocaine. To put that fight in a larger cultural context, Doin' Drugs explores historical patterns of alcohol and drug use from pre-slavery Africa to present-day urban America.

William Henry James and Stephen Lloyd Johnson document the role of alcohol and other drugs in traditional African cultures, among African slaves before the American Civil War, and in contemporary African American society, which has experienced the epidemics of marijuana, heroin, crack cocaine, and gangs since the beginning of this century. The authors zero in on the interplay of addiction and race to uncover the social and psychological factors that underlie addiction.

James and Johnson also highlight many culturally informed programs, particularly those sponsored by African American churches, that are successfully breaking the patterns of addiction. The authors hope that the information in this book will be used to train a new generation of counselors, ministers, social workers, nurses, and physicians to be better prepared to face the epidemic of drug addiction in African American communities.

The Framework for Innovation - A Guide to the Body of Innovation Knowledge (Hardcover): Frank Voehl, H. James Harrington, Rick... The Framework for Innovation - A Guide to the Body of Innovation Knowledge (Hardcover)
Frank Voehl, H. James Harrington, Rick Fernandez, Brett Trusko
R1,337 Discovery Miles 13 370 Ships in 12 - 17 working days

The innovation infrastructure and master plan described in this book offers a detailed and comprehensive approach to one of the most difficult and challenging problems facing entrepreneurs involved in innovation at any scale enterprise: the problem of how to govern your organization's innovation initiatives in the middle of turbulent change. Progress in any field requires the development of a framework, a structure that organizes the accumulating knowledge, enables people to master it, and unifies the key discoveries into a set of principles that makes them understandable and actionable. For starters, successful innovation requires an integrated design process, beginning with integration in the design of the enterprise, the design of the product, along with the design and implementation of new technologies. Such an integrated design effort requires good collaboration and management of the design framework, and should be supported by efficient knowledge management techniques and tools; If innovation is to help a business grow and improve its competitiveness, it is also important to plan the innovation carefully. This book provides a holistic, multidisciplinary framework that will enable your organization and its leaders to take a strategic approach to innovation. The framework combines non-traditional, creative approaches to business innovation with conventional strategy development models. The framework model brings together perspectives from many complementary disciplines: the non-traditional approaches to innovation found in the business creativity movement; multiple-source strategy consulting; the new product development perspective of many leading industrial design firms; qualitative consumer/customer research; future-based research found in think tanks and traditional scenario planning; and organizational development (OD) practices that examine the effectiveness of an organization's culture, processes, and structure. Though some ideas may just "fall from the sky" or "come out of the blue", an organization should also have a strategic vision of how the business and the enterprise will successfully develop. It should not just wait for the innovation to arrive arbitrarily, but rather proactively plan for innovation incorporating market trends, the competitive landscape, new technology availability, and changes in customer preferences and trends in order to create a flexible in-house innovation process. Such an enterprise will also pro-actively manage the knowledge supply chain that supports innovation, as outlined in this book #7 of Management Handbook for Results series. The framework outlined in this handbook consists of a well-integrated cohesive set of practices that inspires imaginative innovation teams to look beyond the obvious and explore a broad range of possibilities to identify significant opportunities and make informed decisions about the most promising paths to pursue. The goal is to create a shared vision for growth, along with defining pragmatic action plans that bridge from the future back to the present, while attempting to align the organization around the requirements for success.

Progress in Science (Zambia): Grade 10: Teacher's Guide (Paperback): H. James, P. Muzumara, L. Zulu Progress in Science (Zambia): Grade 10: Teacher's Guide (Paperback)
H. James, P. Muzumara, L. Zulu
R99 R92 Discovery Miles 920 Save R7 (7%) Ships in 6 - 10 working days
Oxford suksesvolle fisiese wetenskappe (Afrikaans, Paperback, 3rd ed): H. James, P. Broster, W. Horn, N. Solomons Oxford suksesvolle fisiese wetenskappe (Afrikaans, Paperback, 3rd ed)
H. James, P. Broster, W. Horn, N. Solomons
R265 R245 Discovery Miles 2 450 Save R20 (8%) Ships in 6 - 10 working days
Principles of Bloodstain Pattern Analysis - Theory and Practice (Paperback): Stuart H. James, Paul E Kish, T. Paulette Sutton Principles of Bloodstain Pattern Analysis - Theory and Practice (Paperback)
Stuart H. James, Paul E Kish, T. Paulette Sutton
R2,298 Discovery Miles 22 980 Ships in 12 - 17 working days

Bloodstain evidence has become a deciding factor in the outcome of many of the world's most notorious criminal cases. As a result, substantiation of this evidence is crucial to those on either side of the courtroom aisle. The challenge is to obtain an authoritative reference that provides the latest information in a comprehensive and effective manner. Principles of Bloodstain Pattern Analysis: Theory and Practice presents an in-depth investigation of this important subject matter. A multidisciplinary approach is presented throughout the book that uses scene and laboratory examinations in conjunction with forensic pathology, forensic serology, and chemical enhancement techniques. Emphasis is on a thought process based on taxonomic classification of bloodstains that takes into account their physical characteristics of size, shape, and distribution, and the specific mechanisms that produce them. Individual chapters analyze case studies, with two chapters specifically discussing the details of legal issues as they pertain to bloodstain pattern analysis. Information highlighted throughout the book includes an examination of bloodstained clothing and footwear and information on bloodstain interpretation for crime scene reconstruction. Dramatic color images of bloodletting injuries, bloodstains, and crime scenes are also presented to compliment the technical content of this resource. Features Provides 500 full color photographs - the first bloodstain pattern book presenting dramatic full color images of bloodletting injuries, bloodstains, and crime scenes Contains appendices with scientific data that includes trigonometric tables and metric equivalents, as well as crime scene and laboratory check lists, and biohazard safety precautions Discloses court decisions relating to bloodstain pattern analysis and presumptive blood testing Written by authors with many years of experience in the field, and features chapters contributed by qualified and respected forensic scientists and attorneys

Revival: The Conduct of War (1908) - A Short Treatise on its Most Importsant Branches and Guiding Rules (Paperback): G. F.... Revival: The Conduct of War (1908) - A Short Treatise on its Most Importsant Branches and Guiding Rules (Paperback)
G. F. Leverson; Colmar Freiherr Von de Goltz; Edited by Walter H James
R1,572 Discovery Miles 15 720 Ships in 12 - 17 working days

This book contains, in a brief form, author's views a to the conduct of the principal strategical and tactical operations of war, and will be found to be a short and convenient introduction to a deeper study of the rules which should underlie the direction of the ever-varying incidents of modern fighting.

Revival: The Conduct of War (1908) - A Short Treatise on its Most Importsant Branches and Guiding Rules (Hardcover): G. F.... Revival: The Conduct of War (1908) - A Short Treatise on its Most Importsant Branches and Guiding Rules (Hardcover)
G. F. Leverson; Colmar Freiherr Von de Goltz; Edited by Walter H James
R5,503 Discovery Miles 55 030 Ships in 12 - 17 working days

This book contains, in a brief form, author's views a to the conduct of the principal strategical and tactical operations of war, and will be found to be a short and convenient introduction to a deeper study of the rules which should underlie the direction of the ever-varying incidents of modern fighting.

Effective Portfolio Management Systems (Hardcover): Christopher F. Voehl, H. James Harrington, William S. Ruggles Effective Portfolio Management Systems (Hardcover)
Christopher F. Voehl, H. James Harrington, William S. Ruggles
R5,334 Discovery Miles 53 340 Ships in 12 - 17 working days

With an estimated 70 percent of new projects failing to add value to the organization, reducing project failure rate represents one of the biggest improvement opportunities available today. This book highlights proven approaches designed to separate the successful projects from the potential losers before the projects are started. This represents huge savings in manpower, money, and time. The book shows you how to reduce project cycle time and apply resources effectively to maximize results and project success rates. Effective Portfolio Management Systems provides a roadmap for the implementation of an organizational Portfolio Project Management (PPM) system and a model for driving sustainable change. It takes you through the complete project/program management cycle from the submittal of the proposed projects to the management of their implementation. To do this, the authors present an effective, proven, four-phase Organizational Portfolio Management (OPM) system: Phase I: Developing the Organizational Portfolio involves selecting the right mix of projects/programs based upon resource limitations and risks involved. Phase II: Creating the OPM System Implementation Plan is the development of a plan to minimize the resources consumed, reduce cycle time, and increase the ability of the projects to meet their projected value-added content to the organization. Phase III: Implementing the OPM System focuses on the complexity of managing an Organizational Portfolio and keeping it aligned with the organization's goals and objectives. This phase provides a roadmap for the implementation of an organizational PPM system, including sample plans and PMO Implementation/Management Templates. Phase IV: Practical Applications of Project Change Management within the OPM System focuses on overcoming the difficulties related to the continuous changing environment and project

Maximizing Value Propositions to Increase Project Success Rates (Hardcover): H. James Harrington, Brett Trusko Maximizing Value Propositions to Increase Project Success Rates (Hardcover)
H. James Harrington, Brett Trusko
R5,190 Discovery Miles 51 900 Ships in 12 - 17 working days

Value proposition, an old concept, is taking on new significance in today's innovation-driven environment. Business focus has shifted from developing many creative ideas to developing only those that will successfully flow through the product cycle and fulfill a customer need. The old approach resulted in less than a 10 percent success rate for concepts that started through the product cycle; this can no longer be tolerated. This new book on value propositions outlines a systematic approach to making an early evaluation of potential projects and programs so you can determine if they can add real value to your organization or its customers potentially saving you millions of dollars and months of valuable time. Focusing on the necessary data collection efforts, Maximizing Value Propositions to Increase Project Success Rates will help you identify easy opportunities for improvement and will guide you through the process of creating value propositions for the ideas that will drive the organization's future profits. It outlines a four-stage approach to creating value propositions and explains how to create effective value proposition documents. The book illustrates the role of the opportunity center in capturing new ideas, describes how to present value propositions to management, and includes an example of a new product value proposition. Detailing a method for continuous review of the improvement process, it will help you foster an entrepreneurial mind-set within your employees and encourage them to actively search and document value-adding ideas. Through the effective use of value propositions it is completely possible for your organization to increase the number of new products/services it offers to your customers by over 100 percent. It is not unusual for this to result in more than a 40 percent increase in profits per year. Adopting the approach outlined in the text for using value propositions can save your

Techniques and Sample Outputs that Drive Business Excellence (Hardcover): H. James Harrington, Chuck Mignosa Techniques and Sample Outputs that Drive Business Excellence (Hardcover)
H. James Harrington, Chuck Mignosa
R5,206 Discovery Miles 52 060 Ships in 12 - 17 working days

Many organizations are looking for that magic tool or methodology that will suddenly transform them into outstanding organizations. Unfortunately, there is no one right answer for all organizations or even for a single organization. Successful organizations skillfully integrate the appropriate improvement approaches with honesty, commitment, and constancy of purpose across all levels of management.This book, part of The Little Big Book series, discusses the most common set of tools and methodologies used in managerial, strategic planning, project selection, and organizational improvement projects that are referred to throughout The Little Big Book series. It presents, in a concise no-nonsense format, the concepts and techniques that must be mastered by project managers and anyone tasked with managing an improvement project.The tools covered in this book include affinity diagrams, brainstorming, cause-and-effect diagrams, the Kano model, organizational process improvement, Pareto analysis, project management, risk management, root cause analysis, storyboarding, value propositions, and workflow diagrams.Because of the large number of tools and techniques covered, the book supplies concise operating guidance for each tool that is adequate to prepare readers to understand and use that tool. It also includes examples of how the tools are used.The book provides a basic understanding of the tools you need to improve the processes you are currently using to manage your organization and, ultimately, to improve the quality, productivity, and agility of the products or services you are delivering to your customers.The tools presented in this book are the essential tools that all organizations should be using. By understanding and using the tools covered in this book, you will possess a better overall understanding of the way your organization needs to function in today's increasingly competitive environment.This

Performance Acceleration Management (PAM) - Rapid Improvement to Your Key Performance Drivers (Hardcover): H. James Harrington Performance Acceleration Management (PAM) - Rapid Improvement to Your Key Performance Drivers (Hardcover)
H. James Harrington
R5,190 Discovery Miles 51 900 Ships in 12 - 17 working days

Organizations around the world are rating their improvement efforts as not producing the desired long-term results. Dr. Harrington's research indicates that this occurs because organizations are using the latest improvement tools and approaches without first defining how they want to change their organization's culture, environment, and key performance drivers.Organizations must first define what controllable factors drive business results. They then must define how they want to change these key performance drivers and behavioral patterns. Only then can they select a customized set of tools and approaches that will bring about the desired transformation.The first book in the Little Big Book Series, Performance Acceleration Management (PAM): Rapid Improvement to Your Key Performance Drivers, explains how to accelerate the rate of change and improvement in your organization to exceed your customers expectations. It introduces the PAM approach to accelerated performance improvement and explains how to use it to bring about significant change to your organization's long-term performance. Supplying answers to commonly asked questions, the book provides you with the understanding to: Conduct an improvement requirements assessment Define key drivers and develop vision statements for each Define desired behavioral patterns and performance goals Develop individual key performance driver (KPD) transformation plans Develop and implement a five-year combined PAM plan Obtain approval from the executive team Delving into more than 50 years of experience helping organizations implement improvement approaches, H. James Harrington highlights key opportunities to add value to your organization. With over 1,400 different improvement tools available today, this book provides a set of tools to define how you want to change your organization's key performance drive

Project Management for Performance Improvement Teams (Paperback): William S. Ruggles, H. James Harrington Project Management for Performance Improvement Teams (Paperback)
William S. Ruggles, H. James Harrington
R923 Discovery Miles 9 230 Ships in 12 - 17 working days

Project Management for Performance Improvement Teams (or, PM4PITs, for short) provides practical guidance based on innovative concepts for project teams -- especially Performance Improvement Teams (PITs)-and their Project Managers on how to successfully complete individual projects and programs using an ingenious and scalable framework based on an innovative foundation fusing together elements of Project Management, Innovation Management, and Continual Improvement. This book lays out how Project and Program Managers and their teams can "do those right projects the right way," one project at a time. It details what continual improvement, change, and innovation are, why they are so important, and how they apply to performance improvement-both incremental and transformative. The authors examine the four types of work and workforce management in organizations, Strategic, Operations, Projects, and Crises, using four common comparative variables: Proactive/Preventive versus Reactive/Corrective, Temporary/Unique versus Ongoing/Repetitive, Innovative versus Maintaining the Status Quo, and Schedule Focus: Fiscal Year versus Short Term versus Long Term. These comparisons set the stage for the uniqueness of the third type: Projects (and Programs) that are fundamentally change-driven.

Scientific and Legal Applications of Bloodstain Pattern Interpretation (Hardcover): William Fischer, Carol Henderson, T.... Scientific and Legal Applications of Bloodstain Pattern Interpretation (Hardcover)
William Fischer, Carol Henderson, T. Paulette Sutton, Alfred L. Carter, Marie Elena Saccoccio, …
R4,008 Discovery Miles 40 080 Ships in 12 - 17 working days

Since 1955 when Dr. Paul Kirk first presented a bloodstain evidence affidavit in State of Ohio v. Samuel Sheppard, expert testimony on bloodstain interpretation has gained wide acceptance in U.S. courts. Scientific and Legal Applications of Bloodstain Pattern Interpretation brings together some of the most respected and noted experts in forensic science, the law, and bloodstain interpretation to provide a comprehensive overview of the discipline. It discusses research, applications, and the current view of bloodstain pattern interpretation within the legal system at the trial and appellate court levels, as well as scientific approaches and developments in the field.
Scientific and Legal Applications of Bloodstain Pattern Interpretation will help attorneys who are questioning and cross-examining expert witnesses have a good working knowledge of bloodstain interpretation. Included is a full-color atlas of bloodstains, in conjunction with a glossary of terms and an outline of basic laboratory experiments that are commonly used in the discipline.

Among the outstanding contributions in this volume you will find:
o An excellent chapter by Carol Henderson discusses the legal and ethical aspects of bloodstain pattern evidence in detail.
o A post-conviction analysis by Marie Elena Saccoccio evaluates how bloodstain evidence can play a role in the appeal process.

Misinterpretation and overinterpretation of bloodstain evidence can occur in our courts of law-be prepared to effectively analyze the evidence and the testimony with Scientific and Legal Applications of Bloodstain Pattern Interpretation.

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Winged Messenger - Running Your First…
Bruce Fordyce Paperback  (1)
R220 R172 Discovery Miles 1 720
Weber Braai Cleaner (500ml)
 (4)
R99 R65 Discovery Miles 650
Cable Guys Controller and Smartphone…
R399 R349 Discovery Miles 3 490
Terminator 6: Dark Fate
Linda Hamilton, Arnold Schwarzenegger Blu-ray disc  (1)
R79 Discovery Miles 790
Bestway Beach Ball (51cm)
 (2)
R26 Discovery Miles 260
Cable Guys Controller and Smartphone…
R399 R359 Discovery Miles 3 590
Bostik GluGo - Adhesive Remover (90ml)
R55 R46 Discovery Miles 460
Shield Fresh 24 Gel Air Freshener…
R31 Discovery Miles 310

 

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